Shipping policy

Shipping Policy

Thank you for shopping with us. We take pride in delivering quality electronic products safely and on time. Please read our shipping policy below for detailed information on our delivery process.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with your order details and tracking information.

In case of any delay due to stock availability or verification, we will notify you promptly.

Shipping Time & Delivery

Standard delivery typically takes 3–7 business days, depending on your location.

Express delivery (if available) takes 1–3 business days.

Delivery times may vary for remote areas or during peak seasons.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery address and order weight.

We offer free shipping on orders above a specified amount (if applicable).

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email or SMS.

You can track your order directly from our website or through the courier partner’s tracking portal.

Packaging & Handling

All electronic items are packed securely with protective materials to prevent damage during transit.

Please do not accept a parcel that appears tampered or damaged; contact our support team immediately.

International Shipping

We currently ship within [your country name] and select international locations.

International orders may be subject to customs duties, import taxes, and additional fees, which are the responsibility of the customer.

Delayed or Missing Orders

If your package does not arrive within the estimated timeframe, please contact us at support@thebigwholesale.com  with your order ID.

We will assist in locating your shipment or issuing a replacement/refund as per our policy. 

Contact

For any shipping-related questions, please reach out to our customer support team at  thebigwholesaleindore@gmail.com.